MHACA has created a full-time role that combines the responsibilities of the Intake and Assessment Officer and a Mental Health Recovery Support Worker. The objective of this joint role is to increase access to intake and provide individual support to participants. Currently, MHACA processes an average of 6 to 8 intakes per month and requires additional capacity to deliver individual support. This position will have the flexibility to fulfill both roles.
The intake and Assessment Officer is the key point of contact for access to MHACA’s services and assists members of the community to navigate the mental health service system. This role also provides support to eligible participants to test their eligibility for the National Disability Insurance Scheme (NDIS).
The Mental Health Recovery Support Worker will work alongside participants experiencing mental illness to enhance the quality of their lives and ability to live independently with a focus on self-determined recovery. This requires assisting in setting goals and tasks that aim to improve or recover mental wellbeing, develop or rediscover social skills, raise awareness about mental health, improve access to training and employment opportunities and encourage participation within the community through active engagement and activities.
Key responsibilities (Intake and Assessment Officer):
- Be the key point of contact for enquiries about and entry to MHACA’s services.
- Respond to queries and support people to identify and access appropriate supports in the community.
- Conduct Intake processes in accordance with MHACA’s procedures.
- Facilitate internal and external referral processes.
- Support and assist eligible participants to submit an Access Request Form (ARF) or equivalent to the NDIA.
- Identify, request and collate evidence to ensure the participant is assessed accurately by NDIA.
- Support participants in preparing for and participating in NDIS planning and review processes.
- Develop and maintain relationships with clinical agencies and other community support agencies to ensure collaborative evidence sharing.
Key responsibilities (Mental Health Recovery Support Worker):
- Work alongside people living with diagnosed mental illness to support their recovery.
- Use assessment tools to support participants to develop, review and evaluate their recovery plans.
- Assist participants to build upon their strengths, interests and values.
- Assist in the development and delivery of recovery focused group activities that meet participant needs and interests.
- Advocate with participants as required, both within the service and externally.
- Work collaboratively with other relevant services and organisations.
- Collect and store participant data and information according to MHACA Policy and Procedures, Service Standards and funding body requirements.
Download Mental Health Recovery Support Worker PD 2023
Download Intake and Assessment Officer Position Description and Selection Criteria
Download Joint Position Information
For further information and to submit your application, please contact Linda Carpenter on 0457691599 or linda.carpenter@mhaca.org.au .
Applications must address the Selection Criteria and include a resume and contact details of 2 current referees. Previous applicants need not apply.
Applications close on Friday 24th of November by close of business.
