Career Opportunity – Housing and Homelessness Support Worker

MHACA has a long history of advocating for safe, secure, and affordable housing, and the need for adequate support for tenants with mental health difficulties. MHACA currently runs a Tenancy Support Program (TSP) and Coordinated Living on Arrernte Country (CLOAC).

The Tenancy Support Program is a person-centred, short-term program that supports people who are homeless or facing homelessness to find safe and secure accommodation.

The Coordinated Living on Arrernte Country (CLOAC) program is based on the Housing First principles to deliver focused intervention aimed at assisting people to access stable housing with coordinated wrap around support arrangements. The objective of the project is to provide a stable environment that fosters the participant’s recovery and supports them to stabilize their housing situation.

The Housing and Homelessness Support Worker (HHSW) will work across MHACA’s housing and homelessness programs specifically the Tenancy Support Program (TSP) and CLOAC.

KEY RESPONSIBILITIES

Role Specific

  • Work with individuals whose tenancy is at risk and provide advice to people who do not have a tenancy but are looking to establish one.
  • Assist clients to explore their options in relation to obtaining housing and in overcoming barriers to securing and maintaining  tenancies.
  • Work with clients to develop the life skills and knowledge required to maintain tenancies.
  • Conduct assessments of new program participants and work with them to develop plans to maximise their chances of maintaining their tenancy.
  • Conduct referrals for program participants to appropriate programs and services both within and outside of MHACA.
  • Support activities such as cooking, cleaning, budgeting, shopping, and personal grooming.
  • Provide appropriate and correct tenancy related information to program participants and others, as necessary.
  • Work collaboratively with stakeholders to provide quality support and care to ensure effective service delivery in accordance with program deliverables.
  • Collaborate with other community partner organisations to achieve the participant’s recovery goals.
  • Build capacity, utilise a strength- based approach and encourage self-determination and resilience.
  • Advocate on behalf of program participants and negotiate with Government and non-Government Services, landlords, co-tenants, and other housing providers.

For a full job description and application details click this link; Housing and Homelessness Support Worker PD December 2021

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Check out MHACA's February E-Newsletter Mental Health Matters - mailchi.mp/39fdf772142f/mental-health-matters-5867604 ... See MoreSee Less

Check out MHACAs February E-Newsletter Mental Health Matters - https://mailchi.mp/39fdf772142f/mental-health-matters-5867604

MHACA delivers the NT Aftercare Service — a free, voluntary and non-clinical program for non-Indigenous adults (18+) living in Alice Springs who have experienced a suicidal crisis.

💚 What is the NT Aftercare Service?
It’s a 3-month program offering inclusive, flexible and person-centred support. We welcome people from all backgrounds, including culturally and linguistically diverse communities and the LGBTQIA+ community.

💚 For First Nations people:
A dedicated Aftercare Program is available through Central Australian Aboriginal Congress. Both services work closely together to ensure safe and culturally appropriate referrals.

💚 How we support you
Our team meets people where they are, focusing on safety, connection and recovery. Grounded in lived experience, our approach is based on respect, compassion and genuine care.

Support may include:
• Safety planning
• Help to make or attend appointments
• Referrals to clinical or community services
• A wellness and recovery plan
• Regular check-ins by phone, text or in person (your choice)

📩 Referrals
With verbal or written consent, referrals can be made by phone or email. We aim to respond within 24–48 hours (weekdays).

🚨 Important
The NT Aftercare Service is not a crisis service.
If someone’s life is in immediate danger, please call 000 or go directly to the hospital.

Contact the NT Aftercare Service at MHACA:
0447 884 324
recovery@mhaca.org.au
... See MoreSee Less

MHACA delivers the NT Aftercare Service — a free, voluntary and non-clinical program for non-Indigenous adults (18+) living in Alice Springs who have experienced a suicidal crisis.
💚 What is the NT Aftercare Service?
It’s a 3-month program offering inclusive, flexible and person-centred support. We welcome people from all backgrounds, including culturally and linguistically diverse communities and the LGBTQIA+ community.
💚 For First Nations people:
A dedicated Aftercare Program is available through Central Australian Aboriginal Congress. Both services work closely together to ensure safe and culturally appropriate referrals.
💚 How we support you
Our team meets people where they are, focusing on safety, connection and recovery. Grounded in lived experience, our approach is based on respect, compassion and genuine care.
Support may include:
• Safety planning
• Help to make or attend appointments
• Referrals to clinical or community services
• A wellness and recovery plan
• Regular check-ins by phone, text or in person (your choice)
📩 Referrals
With verbal or written consent, referrals can be made by phone or email. We aim to respond within 24–48 hours (weekdays).
🚨 Important
The NT Aftercare Service is not a crisis service.
If someone’s life is in immediate danger, please call 000 or go directly to the hospital.
Contact the NT Aftercare Service at MHACA:
0447 884 324
recovery@mhaca.org.au
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