Feedback & Complaints

MHACA makes every effort to provide quality services and programs to its participants and other stakeholders and welcomes all feedback.

If you have positive or general feedback please use the Feedback Form

If you would like to make a complaint please use the MHACA Complaint Form.

Email forms to

Alternatively you can provide feedback by phone 8950 4600 or email

MHACA also has a Participant Suggestion Box in our Drop-in Centre.

MHACA is committed to complying with the National Standards for Mental Health Services and the NDIS Practice Standards and Quality Indicators.

If you have a complaint about your NDIS support or service from MHACA, please contact:

NDIS Quality and Safeguards Commission

Toll Free Phone: 1800 035 544

TTY 13 36 77

National Relay Service and ask for 1800 035 544

or complete a complaint contact form from

If you need assistance to make a complaint, contact:

Disability Advocacy Service

Shop 4/54, Reg Harris Lane Alice Springs

or phone 8953 1422 Mon–Fri 9:00am–4:30pm

Contact MHACA

📞 (08) 8950 4600

14 Lindsay Ave
Alice Springs NT 0870

PO Box 2326
Alice Springs NT 0871


Office: 8.30am–4.00pm

Drop-in: Monday