Feedback & Complaints

MHACA makes every effort to provide quality services and programs to its participants and other stakeholders and welcomes all feedback.

If you have positive feedback or wish to make a complaint please contact us via phone 8950 4600 or email

Feedback can be informal or you can request a MHACA Complaint Form.

MHACA is committed to complying with the National Standards for Mental Health Services and the NDIS Practice Standards and Quality Indicators.

If you have a complaint about your NDIS support or service from MHACA, please contact:

NDIS Quality and Safeguards Commission

Toll Free Phone: 1800 035 544

TTY 13 36 77

National Relay Service and ask for 1800 035 544

or complete a complaint contact form from

If you need assistance to make a complaint, contact:

Disability Advocacy Service

Shop 4/54, Reg Harris Lane Alice Springs

or phone 8953 1422 Mon–Fri 9:00am–4:30pm

Contact MHACA

📞 (08) 8950 4600

14 Lindsay Ave
Alice Springs NT 0870

PO Box 2326
Alice Springs NT 0871


Office: 8.30am–4.00pm

Drop-in: Monday