Career Opportunity – Support Coordinator

MHACA’s Support Coordination Team assists NDIS participants with mental health difficulties and a permanent and significant disability to access quality formal and informal support services in their community.

The Support Coordinator will have responsibility for establishing and maintaining a positive collaborative relationship with the participant. They have responsibility for ensuring the participant is linked to the services and supports that will allow them to achieve the goals articulated in their NDIS Plan. The Support Coordinator will actively be involved in the development, implementation, monitoring, review and reporting of participants programs with key stakeholders.

Participants are supported and encouraged to have control and choice over how, when and where those supports are provided. Support Coordinators are employed to facilitate this process and help participants and their families seek opportunities to build capacity to enable them to reach greater levels of independence and improved quality of life.

Key Responsibilities:

  • Identify and coordinate a range of service providers and supports to meet the identified needs of the participants accessing NDIS.
  • Support NDIS participants to build capacity to coordinate their NDIS plans and ensure support is focused on their goals and plans.
  • Actively engage in the development, monitoring, review and reporting of participant’s NDIS Implementation Plans and sharing progress with key stakeholders.
  • Ensure that appropriate resources are available to achieve the agreed service delivery and related tasks.
  • Build capacity for participants and families enabling them to have greater levels of independence and resilience.
  • Build NDIS capacity for participants and family to understand and navigate service systems.
  • Monitor expenditure and support participants to remain informed about their rate of expenditure and the potential effects.
  • Maintain up to date accurate and comprehensive participant records and documentation in accordance with legislative requirements.
  • Liaise with and report as required to NDIA in relation to NDIS participants and their plans.

For a full position description, selection criteria and how to apply download the Support Coordinator PD.

Applications close 4pm Friday 25 February.


This week is Borderline Personality Disorder Week. We all share the fundamental need to be treated with respect and dignity, free from stigma and discrimination. This year’s 2022 BPD Awareness Week campaign reminds us to look at the person alongside the labels, ask what their experiences are and how they continue to make sense of the world. For carers, family, friends, supporters and clinicians it’s a reminder that underneath negative or harmful coping behaviours a person can often be struggling. Let’s celebrate the person they are alongside their diagnosis, acknowledging their strengths, resilience and courage in order to SEE THE PERSON ! For more information go to way in which BPD is experienced by people is diverse. It's important we make sure each person is heard outside of stereotypes and cliches. Everyone's experience is different, valid and important. Some things might be relatable to you and some things won't. ⁠You're the expert of you. ⁠#bpdawarenessweek2022 #seethepersonbpd #strongerthanstigma #mentalhealthmatters #mentalhealthcarersmatter #bpdcarer #strong #strongpeoplesupporteachother #mentalhealthadvocacy #survivor #mentalhealth #livedexperience #borderlinepersonalitydisorder #borderlinepersonalitydisorderawareness #borderlinepersonalitydisorderadvocate #advocate #activist #mentalhealthadvocate #consumer #consumerconsultant #consumeradvocate #borderlinepersonalitydisorderadvisor #australianbpdfoundation #bpdawarenessweek #bpdaware #bpd #bpdrecovery #bpdawareness ... See MoreSee Less
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Free Bush Balm demonstration for Mental Health Week!Join Purple House 11am – 12pm Thursday 13 October to learn how bush balms are traditionally made. This event is free but places are limited so RSVP's are essential: ... See MoreSee Less
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Exercise supports our wellbeing! Come to the Alice Springs Aquatic and Leisure Centre between 11am-1pm Wednesday 12 October for a gentle water exercise class, go on the waterslides or just have a swim. Join us for a free healthy lunch afterwards. There will be free entry to the Alice Springs Aquatic Centre between 11am-1pm. This is a Mental Health Week event in partnership with the Alice Springs Town Council Healthy Communities Program.#mentalhealthweek2022 #wellbeing #exercise ... See MoreSee Less
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