Support Coordinator

MHACA’s Support Coordination Team assists NDIS participants with mental health difficulties and a permanent and significant disability to access quality formal and informal support services in their community.The Support Coordinator will have responsibility for establishing and maintaining a positive collaborative relationship with the participant. They have responsibility for ensuring the participant is linked to the services and supports that will allow them to achieve the goals articulated in their NDIS Plan. The Support Coordinator will actively be involved in the development, implementation, monitoring, review and reporting of participants programs with key stakeholders.

Participants are supported and encouraged to have control and choice over how, when and where those supports are provided. Support Coordinators are employed to facilitate this process and help participants and their families seek opportunities to build capacity to enable them to reach greater levels of independence and improved quality of life.

Key Responsibilities:

  • Identify and coordinate a range of service providers and supports to meet the identified needs of the participants accessing NDIS.
  • Support NDIS participants to build capacity to coordinate their NDIS plans and ensure support is focused on their goals and plans.
  • Actively engage in the development, monitoring, review and reporting of participant’s NDIS Implementation Plans and sharing progress with key stakeholders.
  • Ensure that appropriate resources are available to achieve the agreed service delivery and related tasks.
  • Build capacity for participants and families enabling them to have greater levels of independence and resilience.
  • Build NDIS capacity for participants and family to understand and navigate service systems.
  • Monitor expenditure and support participants to remain informed about their rate of expenditure and the potential effects.
  • Maintain up to date accurate and comprehensive participant records and documentation in accordance with legislative requirements.
  • Liaise with and report as required to NDIA in relation to NDIS participants and their plans.

For a full position description, selection criteria and how to apply download the Support Coordinator PD.

Applications close 4pm Monday 4 April.

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#InternationalWomensDay – Equal Futures Fair 2026

Join us on Saturday 7 March 2026 5pm–8pm at the Women's Museum of Australia (2 Stuart Terrace, Alice Springs) for an evening of connection, celebration and community.

✨ Women-led businesses stalls
✨ Local services information stalls
✨ Local musicians
✨ Panelists and guest speakers

Entry is by donation with a FREE healthy BBQ from 5pm–6pm.

International Women’s Day is a global day celebrating the social, economic, cultural and political achievements of women. The 2026 theme #BalanceTheScales calls on all of us to work towards a more equitable future.

Bring your friends and family — we’d love to see you there! 💜

This is a collaborative event between MHACA, Women's Safety Services of Central Australia, Central Australian Women's Legal Service, 8CCC Community Radio 102.1fm - Alice Springs & Tennant Creek, Multicultural Community Services of Central Australia, Rotary Club of Alice Springs, CatholicCare NT, Women's Museum of Australia and Alice Springs Town Council with Northern Territory Government's support.

#IWD2026
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#InternationalWomensDay – Equal Futures Fair 2026
Join us on Saturday 7 March 2026 5pm–8pm at the Womens Museum of Australia (2 Stuart Terrace, Alice Springs) for an evening of connection, celebration and community.
✨ Women-led businesses stalls
✨ Local services information stalls
✨ Local musicians
✨ Panelists and guest speakers
Entry is by donation with a FREE healthy BBQ from 5pm–6pm.
International Women’s Day is a global day celebrating the social, economic, cultural and political achievements of women. The 2026 theme #BalanceTheScales calls on all of us to work towards a more equitable future.
Bring your friends and family — we’d love to see you there! 💜
This is a collaborative event between MHACA, Womens Safety Services of Central Australia, Central Australian Womens Legal Service, 8CCC Community Radio 102.1fm - Alice Springs & Tennant Creek, Multicultural Community Services of Central Australia, Rotary Club of Alice Springs, CatholicCare NT, Womens Museum of Australia and Alice Springs Town Council with Northern Territory Governments support.
#IWD2026
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