Support Coordinator

MHACA’s Support Coordination Team assists NDIS participants with mental health difficulties and a permanent and significant disability to access quality formal and informal support services in their community.The Support Coordinator will have responsibility for establishing and maintaining a positive collaborative relationship with the participant. They have responsibility for ensuring the participant is linked to the services and supports that will allow them to achieve the goals articulated in their NDIS Plan. The Support Coordinator will actively be involved in the development, implementation, monitoring, review and reporting of participants programs with key stakeholders.

Participants are supported and encouraged to have control and choice over how, when and where those supports are provided. Support Coordinators are employed to facilitate this process and help participants and their families seek opportunities to build capacity to enable them to reach greater levels of independence and improved quality of life.

Key Responsibilities:

  • Identify and coordinate a range of service providers and supports to meet the identified needs of the participants accessing NDIS.
  • Support NDIS participants to build capacity to coordinate their NDIS plans and ensure support is focused on their goals and plans.
  • Actively engage in the development, monitoring, review and reporting of participant’s NDIS Implementation Plans and sharing progress with key stakeholders.
  • Ensure that appropriate resources are available to achieve the agreed service delivery and related tasks.
  • Build capacity for participants and families enabling them to have greater levels of independence and resilience.
  • Build NDIS capacity for participants and family to understand and navigate service systems.
  • Monitor expenditure and support participants to remain informed about their rate of expenditure and the potential effects.
  • Maintain up to date accurate and comprehensive participant records and documentation in accordance with legislative requirements.
  • Liaise with and report as required to NDIA in relation to NDIS participants and their plans.

For a full position description, selection criteria and how to apply download the Support Coordinator PD.

Applications close 4pm Monday 4 April.

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📢 National AusAlert Test on Monday 27 July

A nationwide test of the new AusAlert emergency warning system is scheduled for MONDAY 27 JULY 2026 at 1:30pm NT time.

AusAlert is the new national emergency warning system that will send alerts to compatible mobile phones, tablets and smart watches during emergencies.

⚠️ Please be aware: During the test, compatible devices will play a loud siren-like sound for around 10 seconds, even if your phone is on silent or do not disturb mode.

For many people, particularly those with sensory sensitivities or other conditions affected by loud noises, experiencing violence, coercive control, trauma or living in unsafe environments, unexpected alerts like this can be distressing or place them at risk.

If you or someone you support may be affected, consider:

• Turning devices off or switching to aeroplane mode before the scheduled test time
• Leaving devices off for at least one hour
• Talking through a safety plan in advance if needed

We also encourage workers, carers and support people to familiarise themselves with how these alerts function, especially when supporting people in high-risk or sensitive situations.

The alert will clearly state that it is only a test, and you do not need to do anything if you receive it.

For more information, including an example of the alert sound and accessible resources, visit: ausalert.gov.au

#ausalert #EmergencyPreparedness #NT
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📢 National AusAlert Test on Monday 27 July

A nationwide test of the new AusAlert emergency warning system is scheduled for MONDAY 27 JULY 2026 at 1:30pm NT time.

AusAlert is the new national emergency warning system that will send alerts to compatible mobile phones, tablets and smart watches during emergencies.

⚠️ Please be aware: During the test, compatible devices will play a loud siren-like sound for around 10 seconds, even if your phone is on silent or do not disturb mode.

For many people, particularly those with sensory sensitivities or other conditions affected by loud noises, experiencing violence, coercive control, trauma or living in unsafe environments, unexpected alerts like this can be distressing or place them at risk.

If you or someone you support may be affected, consider:

• Turning devices off or switching to aeroplane mode before the scheduled test time
• Leaving devices off for at least one hour
• Talking through a safety plan in advance if needed

We also encourage workers, carers and support people to familiarise themselves with how these alerts function, especially when supporting people in high-risk or sensitive situations.

The alert will clearly state that it is only a test, and you do not need to do anything if you receive it.

For more information, including an example of the alert sound and accessible resources, visit: ausalert.gov.au

#AusAlert #EmergencyPreparedness #NT
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