Housing and Homelessness Support Worker

The Housing and Homelessness Support Worker (HHSW) will work across MHACA’s housing and homelessness programs specifically the Tenancy Support Program (TSP) and Housing and Psychosocial Support Program (HPSP).

The TSP is a person-centred, short-term program that supports people who are homeless or facing homelessness to find safe and secure accommodation.

The HPSP is based on the Housing First principles to deliver focused intervention aimed at assisting people to access stable housing with coordinated wrap around support arrangements. The objective of the project is to provide a stable environment that fosters the participant’s recovery and supports them to stabilize their housing situation.


• Work with individuals whose tenancy is at risk and provide advice to people who do not have a tenancy but are looking to establish one.
• Assist clients to explore their options in relation to obtaining housing and in overcoming barriers to securing and maintaining tenancies.
• Work with clients to develop the life skills and knowledge required to maintain tenancies.
• Conduct assessments of new program participants and work with them to develop plans to maximise their chances of maintaining their tenancy.
• Conduct referrals for program participants to appropriate programs and services both within and outside of MHACA.
• Support activities such as cooking, cleaning, budgeting, shopping, and personal grooming.
• Provide appropriate and correct tenancy related information to program participants and others, as necessary.
• Collaborate with other community partner organisations to achieve the participant’s recovery goals.
• Build capacity, utilise a strength- based approach and encourage self-determination and resilience
• Advocate on behalf of program participants and negotiate with Government and non-Government Services, landlords, co-tenants, and other housing providers.
• Attend internal and external meetings and advocate on behalf of MHACA as required by the Programs Manager,
• Actively participate in the organisation’s quality, safety and risk management activities,
• Take reasonable care for own safety and that of other people in the workplace,
• Any other duties which may reasonably be expected in relation to the role.

Download the Position Description and Selection Criteria

For further information please contact Ruby Shoko (08) 8950 4600.

Applications must address the Selection Criteria and include a resume and contact details of 2 current referees. Please email ruby.shoko@mhaca.org.au

Applications close 4pm Friday 12 August 2022.


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