Submission to the National Stigma and Discrimination Reduction Strategy

The Mental Health Association of Central Australia (MHACA) welcomes the opportunity to provide comment on the Priority Actions of the National Stigma and Discrimination Reduction Strategy developed by the National Mental Health Commission.

MHACA is a leading Northern Territory community managed organisation offering psychosocial support services, NDIS services, housing and homelessness support, suicide prevention training and health promotion initiatives to enhance the wellbeing of people living in Central Australia.

We are the only specialist mental health NGO in the Northern Territory (NT) outside of Darwin.

Our submission is informed by the experience of our participants, many of whom live with complex and enduring mental illness and have a lived experience of experiencing stigma and discrimination.

We have previously partnered with SANE Australia to ensure the voices of Northern Territory community members, including Aboriginal and Torres Strait Islander (ATSI) people, have been included in national surveys like the Our Turn To Speak Survey that informed the National Stigma Reportcard.

In 2021 MHACA also facilitated consumer voices to be represented in the review of the NT Mental Health and Related Services Act. The strongest message from our participants from that review process was highlighting the often poor, and sometimes traumatising experiences they have encountered through their attempts to seek assistance, admission and treatment in mental health wards and experiences with community based clinical mental health care. Many of these issues relate to the quality of their interactions with health professionals, including experiences of stigma and discrimination.

Trauma informed and culturally responsive care is particularly important when supporting Aboriginal community members who are overrepresented in the clinical mental health care system.

MHACA welcomes the national focus of reducing stigma and discrimination, and the broader focus and investment in improving Australia’s mental health care and suicide prevention services.

Our overarching comment is that the National Stigma and Discrimination Reduction Strategy and Priority Actions are quite ambitious, and with multiple national reform processes happening at the same time our concern is around capacity to implement all the actions.

As a regional and remote mental health service, our capacity as an organisation to implement all of the national strategies and accompanying actions is also a concern, as we focus on participant-centred care, meeting all accreditation processes and remaining viable under the NDIS and uncertain funding environments.

Read MHACA’s full submission

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MHACA delivers the NT Aftercare Service — a free, voluntary and non-clinical program for non-Indigenous adults (18+) living in Alice Springs who have experienced a suicidal crisis.

💚 What is the NT Aftercare Service?
It’s a 3-month program offering inclusive, flexible and person-centred support. We welcome people from all backgrounds, including culturally and linguistically diverse communities and the LGBTQIA+ community.

💚 How we support you
Our team meets people where they are, focusing on safety, connection and recovery. Grounded in lived experience, our approach is based on respect, compassion and genuine care.
Support may include:
• Safety planning
• Help to make or attend appointments
• Referrals to clinical or community services
• A wellness and recovery plan
• Regular check-ins by phone, text or in person (your choice)

💚 For First Nations people:
A dedicated Aftercare Program is available through the Central Australian Aboriginal Congress. Both services work closely together to ensure safe and culturally appropriate referrals.

📩 Referrals
With verbal or written consent, referrals can be made by phone or email. We aim to respond within 24–48 hours (weekdays).

🚨 Important
The NT Aftercare Service is not a crisis service.
If someone’s life is in immediate danger, please call 000 or go directly to the hospital.

Contact the NT Aftercare Service at MHACA:
0447 884 324
recovery@mhaca.org.au
... See MoreSee Less

MHACA delivers the NT Aftercare Service — a free, voluntary and non-clinical program for non-Indigenous adults (18+) living in Alice Springs who have experienced a suicidal crisis.
💚 What is the NT Aftercare Service?
It’s a 3-month program offering inclusive, flexible and person-centred support. We welcome people from all backgrounds, including culturally and linguistically diverse communities and the LGBTQIA+ community.
💚 How we support you
Our team meets people where they are, focusing on safety, connection and recovery. Grounded in lived experience, our approach is based on respect, compassion and genuine care.
Support may include:
• Safety planning
• Help to make or attend appointments
• Referrals to clinical or community services
• A wellness and recovery plan
• Regular check-ins by phone, text or in person (your choice)
💚 For First Nations people:
A dedicated Aftercare Program is available through the Central Australian Aboriginal Congress. Both services work closely together to ensure safe and culturally appropriate referrals.
📩 Referrals
With verbal or written consent, referrals can be made by phone or email. We aim to respond within 24–48 hours (weekdays).
🚨 Important
The NT Aftercare Service is not a crisis service.
If someone’s life is in immediate danger, please call 000 or go directly to the hospital.
Contact the NT Aftercare Service at MHACA:
0447 884 324
recovery@mhaca.org.au

FREE Youth Mental Health First Aid Training

Learn how to provide initial support to a young person who may be experiencing a mental health problem or crisis, until professional support is received or the crisis resolves.

📅 When: Tuesday 19 and Wednesday 20 May
⏰ Time: 8:15am – 14:30pm
📍 Where: Olive Pink Botanic Garden Meeting room (next to Bean Tree Café), 27 Tuncks Road, Alice Springs

Spots are limited – registration is essential. Book your place now at events.humanitix.com/youth-mental-health-first-aid-tue19-and-wed20-may-2026

*This training is open to anyone 18+.

For more information, email training@mhaca.org.au or call 8950 4600.

#suicidepreventiontraining #keepingeveryonesafe #MentalHealthMatters #YouthMentalHealthMatters
... See MoreSee Less

FREE Youth Mental Health First Aid Training
Learn how to provide initial support to a young person who may be experiencing a mental health problem or crisis, until professional support is received or the crisis resolves. 
📅 When: Tuesday 19 and Wednesday 20 May
⏰ Time: 8:15am – 14:30pm
📍 Where: Olive Pink Botanic Garden Meeting room (next to Bean Tree Café), 27 Tuncks Road, Alice Springs
Spots are limited – registration is essential. Book your place now at https://events.humanitix.com/youth-mental-health-first-aid-tue19-and-wed20-may-2026
*This training is open to anyone 18+.
For more information, email training@mhaca.org.au or call 8950 4600.
#suicidepreventiontraining #keepingeveryonesafe #MentalHealthMatters #YouthMentalHealthMatters
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