Housing and Homelessness Support Worker

Are you an experienced support worker looking to contribute to the wellbeing of our local community?

Join our leading Northern Territory community-managed organisation offering psychosocial support services, NDIS services, suicide prevention training and health promotion initiatives aimed at enhancing the mental health and wellbeing of people living in Central Australia. We specialise in psychosocial recovery and mental health promotion with a strong community presence and reputation.

POSITION: Housing and Homelessness Support Worker

SALARY LEVEL: $93,201.99 – $100,286.94 (MHACA EBA/SCHADS Level 4) + 12% super

POSITION HOURS: 38 hours a week. Full time and ongoing.

ABOUT THE ROLE

The Housing and Homelessness Support Worker will support people who live with mental health challenges who are homeless or facing homelessness to access safe and secure accommodation. The person in this role will help people to sustain tenancies through advocacy, case management, financial planning, living skills education and referrals to other services and will utilise a strengths-based, culturally appropriate and trauma informed approach to identify participant goals and develop support plans. The Housing and Homelessness Support Worker will use and complete assessment tools specific to identifying psychosocial barriers to then develop a comprehensive plan to collaborate with support services.

WHAT WE ARE LOOKING FOR

We are seeking someone with experience in case management of people that includes psychosocial factors and with a demonstrated ability to prioritise a portfolio of participants/clients that required complex case management, coordination and planning. The right candidate will have an understanding of tenancy management and the homelessness sector, experience in developing and maintaining effective stakeholder relationships, excellent communication, time management and organisational skills and the ability to work within a team environment and independently. Experience in working in a cross-cultural setting or a demonstrated understanding of the principles of cultural safety and cultural competence is essential.

WHAT WE OFFER

MHACA offers a rewarding career with a range of employee benefits including:

  • Purpose driven, impact focused work within the mental health services sector.
  • Six weeks annual leave, and 11 days personal leave per year.
  • Generous salary sacrifice for full-time, part-time and casual employees.
  • A Wellbeing Allowance of $400 per financial year
  • Opportunities to grow, including professional development through our Learning and Development Framework, as well as individual training opportunities.
  • Flexible and family friendly workplace policies.

If this sounds interesting and you think you’d be an asset to our team, we encourage you to APPLY NOW.

We encourage people to apply, even if they don’t meet all role requirements as we value transferable skills, diverse perspectives, experiences and contributions.

Aboriginal and Torres Strait Islander people are encouraged to apply and transferrable skills will be considered.

Download the Position Description.

For further information on the position please contact Housing and Homelessness Manager Lee McSweeny on 8950 4600 or email hr@mhaca.org.au

HOW TO APPLY:

Applications need to contain a cover letter that demonstrates your experience in line with the essential role criteria, along with a resume and contact details of two current referees.

Please email your application to hr@mhaca.org.au

Applications will close 4pm Wednesday 16 September 2026.

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MHACA is seeking an experienced Housing and Homelessness Support Worker to assist people living with mental health challenges who are homeless or at risk of homelessness to access and maintain safe and secure accommodation.

The role provides practical, strengths-based support through advocacy, case management, financial planning, living skills education and referrals to other services. The successful candidate will work with participants to identify their goals, develop support plans and address psychosocial barriers to maintaining stable housing.

We are looking for someone with experience in complex case management, an understanding of tenancy management and the homelessness sector, and the ability to build effective relationships with participants and stakeholders. Experience working in a cross-cultural setting or a demonstrated understanding of cultural safety and cultural competence is essential.

Full time and ongoing – 38 hours per week.

Salary $93,201.99 – $100,286.94 (MHACA EBA/SCHADS Level 4) plus 12% super and generous salary sacrifice.

MHACA also offers six weeks annual leave, 11 days personal leave, a $400 annual Wellbeing Allowance, professional development opportunities and flexible, family-friendly workplace policies.

Aboriginal and Torres Strait Islander people are encouraged to apply, and transferable skills will be considered.

Applications close 4pm Wednesday 16 September 2026.

For the Position Description and information on how to apply, visit: www.mhaca.org.au/2026/09/03/housing-and-homelessness-support-worker-2/

#NowHiring #HousingSupport #HomelessnessSupport #CommunityServices #mentalhealth #centralaustralia #alicesprings #mparntwe ##macarenachallenge
... See MoreSee Less

MHACA is seeking an experienced Housing and Homelessness Support Worker to assist people living with mental health challenges who are homeless or at risk of homelessness to access and maintain safe and secure accommodation.

The role provides practical, strengths-based support through advocacy, case management, financial planning, living skills education and referrals to other services. The successful candidate will work with participants to identify their goals, develop support plans and address psychosocial barriers to maintaining stable housing.

We are looking for someone with experience in complex case management, an understanding of tenancy management and the homelessness sector, and the ability to build effective relationships with participants and stakeholders. Experience working in a cross-cultural setting or a demonstrated understanding of cultural safety and cultural competence is essential.

Full time and ongoing – 38 hours per week.

Salary $93,201.99 – $100,286.94 (MHACA EBA/SCHADS Level 4) plus 12% super and generous salary sacrifice.

MHACA also offers six weeks annual leave, 11 days personal leave, a $400 annual Wellbeing Allowance, professional development opportunities and flexible, family-friendly workplace policies.

Aboriginal and Torres Strait Islander people are encouraged to apply, and transferable skills will be considered.

Applications close 4pm Wednesday 16 September 2026.

For the Position Description and information on how to apply, visit: https://www.mhaca.org.au/2026/09/03/housing-and-homelessness-support-worker-2/

#NowHiring #HousingSupport #HomelessnessSupport #CommunityServices #MentalHealth #CentralAustralia #AliceSprings #Mparntwe ##macarenachallenge

📣 The latest edition of MHACA’s Mental Health Matters is out now! Catch up on the latest news, events and updates from MHACA and our community.

👉 Read the September edition - mailchi.mp/ed1325cb9d68/mental-health-matters-5874925

#MentalHealthMatters #MHACA #MentalHealth #Community #CentralAustralia #Mparntwe #AliceSprings
... See MoreSee Less

📣 The latest edition of MHACA’s Mental Health Matters is out now! Catch up on the latest news, events and updates from MHACA and our community. 

👉 Read the September edition - https://mailchi.mp/ed1325cb9d68/mental-health-matters-5874925

#MentalHealthMatters #MHACA #MentalHealth #Community #CentralAustralia #Mparntwe #AliceSprings
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